There's a new update - CC and BCC

New Lesson Live - CC and BCC

We have some exciting news to share regarding our email composer. We've added two powerful features: CC (Carbon Copy) and BCC (Blind Carbon Copy). These additions give you more flexibility and control over your email communications, expanding the possibilities for seamless collaboration.

The addition of CC and BCC features brings a world of benefits to your email game. With CC, you can effortlessly involve multiple stakeholders, keeping everyone informed and fostering collaboration. Whether it's sharing updates with your team or looping in clients, CC ensures no one misses out on important conversations.

On the other hand, BCC offers an extra layer of privacy, allowing you to include recipients discreetly. This is perfect for confidential communications or when you want to protect the identities of certain individuals. By harnessing the power of CC and BCC, you can enhance communication, maintain confidentiality, and streamline your email workflow like a pro.

Here's what you need to know about the CC and BCC features:

Improved Communication Options:

• The email composer has been enhanced to accommodate the CC and BCC fields seamlessly.

• You can easily locate and access the CC and BCC fields alongside the 'To' field when composing an email.

• Click on the CC/BCC field to expand it and click again to collapse it.

• Select an email ID from the dropdown list or type a new one.

CC (Carbon Copy) Feature:

• Include additional recipients in the CC field while composing an email.

• CC allows you to send a copy of the email to the listed recipients, keeping them informed about the conversation.

• Simply enter the desired CC recipients' email addresses in the designated field.

BCC (Blind Carbon Copy) Feature:

• Add recipients without revealing their identities to other participants.

• BCC provides an extra layer of privacy, allowing you to include recipients discreetly.

• BCC recipients receive a copy of the email while remaining anonymous in the conversation.

Enhanced Synchronization:

• You can add any number of CC or BCC recipients.

• The update is fully compatible with 2-way sync, ensuring seamless integration with Gmail/Outlook.

Please note that there are a few limitations and considerations with these features. For example, removing CC/BCC recipients mid-thread or the availability of the 'Reply All' response option.

With the addition of CC and BCC, you can enhance your email communications, involve multiple stakeholders, maintain confidentiality, and improve collaboration within a single email thread. Enjoy the benefits of these new features and take your email communications to the next level!

Check out the new lesson for the rest of the key benefits & points of this feature in the training area!